Two paths to every task.
Start with actual work, such as invoice generation or website testing. Follow the workflow to see how it runs, and the role to see who builds, reviews and owns it. Task Intelligence examines the detailed activities behind that change; bespoke projects and environments make it practical.
Reimagine a WorkflowExamine work through two paths
The People Path maps who does what. The Process Path maps how work flows. Both meet at the task: propose who does each step and define how it is checked.
Examine two questions: who does the work and how does the work flow. The People Path captures the first. The Process Path captures the second. Looking at only one can miss handoffs or ownership. Task Intelligence examines both.
Example: Procure-to-Pay crosses four departments
Each task has a different automation profile, but they share a single workflow. A change to one step can affect the others.
Sample report layout. Fictional data illustrates a possible analysis; scores and time estimates are not measured customer outcomes or readiness evidence.
Task Intelligence Audit
Examine the changed responsibilities, capability gaps and evidence your owners need for a readiness decision. Use that review to scope preparation and further testing.
Ready to examine one workflow?
Discuss workflow redesignReadiness Scorecard
This illustrative scorecard organizes five dimensions for discussion. A real assessment needs agreed criteria, work evidence and review of gaps; these sample scores do not predict deployment success.
Discuss the responsibilities and evidence your organization needs
Workflows cross departments
A single workflow touches multiple departments. Each task has its own automation profile, but they share a process. A change to one step can affect the others.
These are Nuvepro illustrations, not measured task mixes or APQC process maps. APQC explains how end-to-end processes connect activities across categories. Its taxonomy does not specify your sequence, decisions or owners.
Procure-to-Pay
Illustrative task assignments for this example.
Sample: 3 of 6 tasks proposed for automation, 1 for augmentation, 2 retained by people.
Task Level
Tasks are the steps in the map. Classification proposes how each is handled; checks are defined at this level.
Sample report layout. Fictional data illustrates a possible analysis; scores and time estimates are not measured customer outcomes or readiness evidence.
Totals cover all 27 fictional sample tasks. Scroll within each category to see every row.
Proposed: automate
Delegated execution with an agreed exception route
AI Augmented
AI assists, human decides
Human Only
Retained by people in this design
Connect analysis, practice and assessment
Understand the work, prepare people through practice, and assess what they can demonstrate.
Bring an invoice workflow, a testing task or another piece of enterprise work. Agree what your team will build and what evidence the owner needs.
Already have agents? Evaluate them in your enterprise workflow context →Agree the engagement in three stages
Agree the workflow and responsibilities, choose relevant practice, and review the evidence.
Map the Work
Choose one workflow and interview the people who perform it. Map the agreed steps, records and decisions, then propose where agents could act, where they could assist and where people retain responsibility. Review exceptions, permissions and missing evidence before estimating impact.
- Reviewed task map for the agreed workflow
- Proposed task classifications and unresolved questions
- Baseline and measures to agree for the workflow
- Initial readiness gaps to examine
Design the Split
Your leadership reviews the classification and signs off on the division of work. Nuvepro designs the project readiness plan: GenAI Sandboxes, workflow simulations, and competency validation for each role's new responsibilities.
- Leadership-approved task classification
- Prioritized candidate changes, with stated impact assumptions and risks
- Project readiness plan designed for each role's new responsibilities
- Action plan with named owners and dates
Practise and Assess
Your people practise changed responsibilities in simulations and GenAI Sandboxes. Assessments provide evidence against agreed criteria. Agent evaluation and workflow acceptance are separate checks, and your owners decide when the work is ready for rollout.
- Readiness evidence for the selected responsibilities and participants
- Defined handoff protocols between agents and humans
- Measurement plan for operating outcomes
Map the Work
Choose one workflow and interview the people who perform it. Map the agreed steps, records and decisions, then propose where agents could act, where they could assist and where people retain responsibility. Review exceptions, permissions and missing evidence before estimating impact.
- Reviewed task map for the agreed workflow
- Proposed task classifications and unresolved questions
- Baseline and measures to agree for the workflow
- Initial readiness gaps to examine
Design the Split
Your leadership reviews the classification and signs off on the division of work. Nuvepro designs the project readiness plan: GenAI Sandboxes, workflow simulations, and competency validation for each role's new responsibilities.
- Leadership-approved task classification
- Prioritized candidate changes, with stated impact assumptions and risks
- Project readiness plan designed for each role's new responsibilities
- Action plan with named owners and dates
Practise and Assess
Your people practise changed responsibilities in simulations and GenAI Sandboxes. Assessments provide evidence against agreed criteria. Agent evaluation and workflow acceptance are separate checks, and your owners decide when the work is ready for rollout.
- Readiness evidence for the selected responsibilities and participants
- Defined handoff protocols between agents and humans
- Measurement plan for operating outcomes