Research · Dataset

Enterprise AI Workflow Index

93 published accounts of enterprise work done with AI, classified by function, industry and evidence class, with the human checkpoint each source describes.

Every row links to a source that the organization or creator published. These are third-party examples, not Nuvepro customer cases. Nuvepro adds the classification and the review date. Sources reviewed through 1 November 2026. Licence: Creative Commons Attribution 4.0 International (CC BY 4.0). Nuvepro's classification and summaries are licensed under CC BY 4.0. Linked sources remain under their owners' terms. People are named only as the sources they link to name them. If you reuse it, credit “Nuvepro, Enterprise AI Workflow Index” and link to this page.

Licensed by Nuvepro Technologies Pvt Ltd. Nuvepro's own columns are short_work, function, industry, evidence, human_checkpoint, curation_date, nuvepro_url and license. The source-derived columns are company, source_url and source_date. The index is provided as is. It reflects each source as published on its review date, has not been independently audited and may change. Listing an organization or person does not imply a partnership or endorsement. To correct or remove an entry, contact us.

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The index

Enterprise AI workflow examples with function, industry, evidence class and human checkpoint
WorkSourceFunctionIndustryEvidenceHuman checkpoint
M&A deal sourcing diligenceOffDealBanking and InsuranceFinancial ServicesReported operating useNot stated in the source
service investigation dashboardsGrafana LabsIT OperationsTechnologyLimited published evidenceNo review step stated; users get the assistant inside Grafana's own interface with access to their existing observability context
regulatory document draftingBluenoteResearch and Regulated DocumentationHealthcare and Life SciencesReported operating useHuman expert review of draft documents, which arrive with review flags
scientific literature reviewFutureHouseResearch and Regulated DocumentationHealthcare and Life SciencesLimited published evidenceNot stated in the source
security alert triageTrellixSecurityTechnologyReported operating useAnalysts receive Wise's investigations and recommendations; customer authority boundaries are not quantified in the source
security alert investigationPantherSecurityTechnologyReported operating useNot stated in the source
month-end accrualsCampfireFinance and AccountingTechnologyReported operating useNot stated in the source
ad campaign managementAdvolveSales and MarketingTechnologyReported operating useNot stated in the source
support request routingAssembledCustomer ServiceTechnologyReported operating useExceptions are routed between AI and human agents, and human edits to responses are used in evaluations
fraud risk reviewInscribeBanking and InsuranceFinancial ServicesLimited published evidenceNot stated in the source
refund eligibilityDecagonCustomer ServiceTechnologyReported operating useNot stated in the source
insurance claims intakeDXC TechnologyBanking and InsuranceFinancial ServicesReported operating useHumans keep checkpoints on material legal or financial decisions, and flagged work is routed to people for authorized review
car buyer qualificationCars24Sales and MarketingRetail and ConsumerReported operating useNot stated in the source
security investigationBlockSecurityFinancial ServicesReported operating useHumans validate results and guide deployment
threat investigation responseSophosSecurityTechnologyReported operating useHumans oversee uncomfortable or potentially destructive work, and analysts calibrate the authority boundaries within the Notify, Collaborate and Authorise modes
talent market researchOracleHR and RecruitingTechnologyReported operating useHumans stay responsible for design and output; one business user checked results against the previous manual process
agreement reviewSullivan & CromwellLegalLegal and Professional ServicesLimited published evidenceLawyers inspect the sources and accept, adapt or reject the suggested changes
customer service actionsIntercomCustomer ServiceTechnologyReported operating useNot stated in the source
delivery exception handlingNashField Service and LogisticsLogistics and TransportLimited published evidenceNot stated in the source
expense policy reviewRampFinance and AccountingFinancial ServicesReported operating useReviewers retain authority, and ambiguous or missing context escalates to them
claims escalation investigationOscar HealthBanking and InsuranceHealthcare and Life SciencesLimited published evidenceNot stated in the source
sales deal briefsRipplingSales and MarketingTechnologyLimited published evidenceNo review step stated; an early tester reports building the agent end to end without an engineering team
appointment bookingPractoCustomer ServiceHealthcare and Life SciencesReported operating useNot stated in the source
legal research and draftingLexisNexis Legal & ProfessionalLegalLegal and Professional ServicesReported operating useHuman evaluators, organized by workflow, jurisdiction and language, review output quality
lead follow-up dashboardZapierSales and MarketingTechnologyLimited published evidenceNot stated in the source
launch readiness checksRingCentralSales and MarketingTechnologyLimited published evidenceNot stated in the source
freight invoice reviewDowFinance and AccountingManufacturing and EnergyReported operating useNot stated in the source
recruiting shortlistsThe Adecco GroupHR and RecruitingIT Services and StaffingReported operating useRecruiters review the shortlists the workflow produces
student service casesWileyCustomer ServiceTelecom, Media and EducationLimited published evidenceComplex issues go to service representatives
cruise booking assistantHolland America LineCustomer ServiceRetail and ConsumerLimited published evidenceNo review step stated; contact center staff were the first group in the phased rollout before employees and website customers
personal budgetingStarling BankBanking and InsuranceFinancial ServicesReported operating useNot stated in the source
HR service deskIBMHR and RecruitingTechnologyReported operating useNot stated in the source
purchase order processingStarLink (Infinigate Group)Finance and AccountingIT Services and StaffingReported operating useNot stated in the source
clinical policy digitizationCohere HealthResearch and Regulated DocumentationHealthcare and Life SciencesReported operating useExperts author skills, data science approval gates production release, and analysts annotate outputs after release
mortgage self-serviceRocket CompaniesBanking and InsuranceFinancial ServicesReported operating useUncertainty and keyword triggers escalate the customer to a human banker
network diagnosisOne New ZealandIT OperationsTelecom, Media and EducationReported operating useMost VoLTE action paths retain human review, and One NZ describes human accountability
property due diligenceOrbital WitnessLegalLegal and Professional ServicesLimited published evidenceLegal engineers develop prompts and assess expected outputs in test environments
sales email CRMAnthropicSales and MarketingTechnologyReported operating useNo review step stated; sales employees describe email drafting and CRM automations, and one representative built a dashboard and pipeline
legal intake reviewAnthropicLegalTechnologyReported operating useNo review step stated; an Anthropic lawyer built the automations that scan risks, triage legal questions and prepare initial reviews of public-facing copy
candidate sourcingAnthropicHR and RecruitingTechnologyReported operating useNo review step stated; a recruiter uses Claude for sourcing, application tracking and analysis, and spends more attention on interview design and applicant conversations
purchase request reviewAnthropicFinance and AccountingTechnologyReported operating useNo review step stated; a finance manager built the agent that reviews purchase requests
well report extractionPetoro and SLBResearch and Regulated DocumentationManufacturing and EnergyLimited published evidenceNot stated in the source
merchandising analysisWalmartSales and MarketingRetail and ConsumerReported operating useMerchants use the assistant as decision support; autonomous purchasing, pricing or assortment changes are not established by the source
model porting and optimizationDeepgram and AWS Forward Deployed EngineeringSoftware EngineeringTechnologyReported operating useEngineers check layer outputs against a CPU reference and end to end word error rate against Deepgram's targets
investment memo reviewTerminal XBanking and InsuranceFinancial ServicesReported operating useAnalyst corrections feed later instructions, and evaluator judgments are compared with senior human review
cloud incident investigationEonIT OperationsTechnologyReported operating useEngineers investigate alongside the SRE agent; production access is read only, approved just in time and audited
complaint triageOctaveResearch and Regulated DocumentationHealthcare and Life SciencesReported operating useThe quality handler makes the final triage decision after the assistant prepares the brief and recommended priority
contract obligation trackingBirlasoftLegalIT Services and StaffingReported operating useDelivery staff retain oversight of the agents' work
vulnerability patch verificationPHP Foundation and PHP security teamSecurityTechnologyReported operating usePeople make every decision and work on every patch
test failure triageRescaleSoftware EngineeringTechnologyReported operating useRescale engineers validate the automated first pass classifications
candidate sourcingBlue Castle AgencyHR and RecruitingIT Services and StaffingReported operating useNo review step stated; recruiters handle candidate conversations
welcome email workflowVetanoSales and MarketingTechnologyReported operating useThe founder reviews a test email before workflow changes go live
chip verification workflowsUnnamed semiconductor companySoftware EngineeringManufacturing and EnergyReported operating useNo review step stated; customer verification engineers helped define evaluations alongside the embedded OpenAI engineers
agent containment testingOpenAISecurityTechnologyReported operating useSecurity and infrastructure teams reproduce findings and verify configuration repairs
commercial loan processCustomers BankBanking and InsuranceFinancial ServicesLimited published evidenceNo review step stated; an April announcement proposed bankers focus on relationships and deal structure
analytics failure investigationBayer Crop ScienceResearch and Regulated DocumentationHealthcare and Life SciencesReported operating useNo review step stated; researchers ask about workflow failures and results through the natural-language layer
vulnerability repairGoogleSecurityTechnologyReported operating useEngineers review and merge changes, SRE teams monitor canary deployment, and product teams control precision and recall priorities
vulnerability reviewCloudflareSecurityTechnologyLimited published evidenceCloudflare team review precedes sharing proposals with customers, who retain control over implementation
restaurant cash reconciliationTed Taylor, independent restaurant franchiseeFinance and AccountingRetail and ConsumerReported operating useThe owner reviews the reconciliation results before implementing anything
merchandise recommendationsFanaticsSales and MarketingRetail and ConsumerReported operating useFanatics reviewed results, supplied feedback and approved the initial product before production rollout
database migrationThe New York TimesSoftware EngineeringTelecom, Media and EducationReported operating useNYT engineers own the migration design, quality assurance, rollback plan and final production sign off
cross-repo security reviewCodeRabbitSecurityTechnologyReported operating useUsers select which findings get exploit verification, and humans review and approve any drafted fix
batch record reviewEnvedaResearch and Regulated DocumentationHealthcare and Life SciencesReported operating usePeople decide whether advisory findings require action, and the quality unit retains batch disposition
billing discrepancy reviewTelstraFinance and AccountingTelecom, Media and EducationReported operating useHuman validation remains part of the process, and cases are prepared for human review
network config reviewMicrosoft DigitalIT OperationsTechnologyLimited published evidenceEngineers review recommendations and approve proposed actions
technician briefingTK ElevatorField Service and LogisticsManufacturing and EnergyReported operating useTechnicians inspect equipment and decide the physical work; analysts and technical specialists interpret monitoring patterns
energy model customizationExowattSoftware EngineeringManufacturing and EnergyLimited published evidenceEngineers curate decisions and preserve labels and numbers when expanding training examples
IT service requestsUnnamed enterprise customer reported by RedpandaIT OperationsTechnologyReported operating usePeople retain incident closure and existing approvals; employee identity is retained for writes
voice supportAnkerCustomer ServiceRetail and ConsumerReported operating useRetell's platform handoff briefs a representative and confirms readiness before connecting the caller; Anker's exact escalation setup is not detailed
retail team debriefsCredit SaisonSales and MarketingFinancial ServicesReported operating useNo review step stated; retail teams use a custom GPT to summarize daily meeting audio and keep their regular debrief
engineering agent coordinationDeelSoftware EngineeringTechnologyReported operating useEngineers initiate work and answer questions, and agent permissions follow the initiating person
incident investigationInEightIT OperationsTechnologyReported operating useEngineers validate investigations in sandboxes and retain approval; disruptive operations are blocked
NDA playbook reviewLegoraLegalLegal and Professional ServicesReported operating useLawyers review and interpret agent findings during acquisition diligence; the NDA approval procedure is not disclosed
disaster recovery evidenceNubankIT OperationsFinancial ServicesReported operating useThe agent generates a report for engineers; the source does not say who accepts the recovery conclusions
transactional diligenceRopes & GrayLegalLegal and Professional ServicesLimited published evidenceLawyers inspect source documents and interim summaries before delivering advice to clients
AP exception resolutionVarick AP pattern (customer unnamed)Finance and AccountingCross-IndustryLimited published evidenceDiscrepancies are routed to people, who retain transaction approval and payment release
shared skill maintenanceVarick shared-skill patterns (customers unnamed)Software EngineeringCross-IndustryLimited published evidenceThe process owner defines correct outcomes, reads failures and approves changes, and human diagnosis and domain judgment are retained
startup finance model dashboardsUnnamed startup (reported by Alex Lieberman)Finance and AccountingTechnologyLimited published evidenceNo review step stated; a finance leader prepares the model, dashboards, QBR materials and compensation scenarios
security questionnaireBox product demonstrationSales and MarketingTechnologyLimited published evidenceQuestions the approved policy documents do not support are routed for human review
RFP contract agent experimentsBox internal experimentsSales and MarketingTechnologyLimited published evidenceNot stated in the source
content strategy in Google DocsUnnamed agency (reported by Mike Fishbein)Sales and MarketingLegal and Professional ServicesLimited published evidenceOpen questions are tagged for a strategist or client, and changes arrive as suggestions in the document
cash applicationVarick cash-application pattern (customer unnamed)Finance and AccountingCross-IndustryLimited published evidenceNot stated in the source
cold call practiceUnnamed client (reported by Mike Fishbein)Sales and MarketingCross-IndustryLimited published evidenceNo review step stated; sellers practice cold calls and the AI coach judges when a seller is ready for real leads
hiring outreachHiring-outreach workshop example (Alex Lieberman)HR and RecruitingCross-IndustryLimited published evidencePeople set criteria and permitted sources, review AI research, choose contacts, and explicitly approve outreach before AI sends it
freight billing exceptionsWorldwide ExpressFinance and AccountingLogistics and TransportReported operating useReviewers approve agent recommendations, moving from individual to bulk approval; exact approval thresholds are undisclosed
synthetic evaluationMicrosoftSoftware EngineeringTechnologyReported operating useNot stated in the source
content platform migrationAll England Lawn Tennis and Croquet Club (Wimbledon)Software EngineeringTelecom, Media and EducationReported operating useNot stated in the source
entity close reconciliationVarick close and reconciliation patternFinance and AccountingCross-IndustryLimited published evidenceNot stated in the source
variance commentaryVarick variance-commentary illustration and prescriptionFinance and AccountingCross-IndustryLimited published evidenceNo review step stated; an FP&A analyst creates the commentary skill and a VP's preferred format guides the output
vendor onboardingVarick vendor-onboarding prescription (customer unnamed)Finance and AccountingCross-IndustryLimited published evidenceNot stated in the source
controls and audit evidenceVarick controls-and-audit prescription (customer unnamed)Finance and AccountingCross-IndustryLimited published evidenceNo review step stated; auditors are described as recipients of the collected evidence
auto-insurance claim recommendationJerry Liu and LlamaIndex instructional exampleBanking and InsuranceFinancial ServicesLimited published evidenceNot stated in the source
after-hours insurance intakeKen Reiners insurance-intake recipe (agency hypothetical)Banking and InsuranceFinancial ServicesLimited published evidenceA licensed person reads, edits if needed and sends ordinary replies; claim or loss messages trigger an on-call alert

CSV columns: short_work, company, function, industry, evidence, human_checkpoint, source_url, source_date, curation_date, nuvepro_url, license. The human checkpoint states where a person reviews or decides according to the source. “No review step stated” means the source names a person or role in the work but no review or approval step; “Not stated in the source” means it names neither.