AI workflow examples in Technology

Limited published evidence

AI service investigation dashboards: Grafana Labs example

Grafana Labs · Observability and IT operations

Service investigation and dashboard creation across telemetry tools

Reported operating use

AI security alert triage: Trellix example

Trellix · Cybersecurity operations

Autonomous alert triage, cross-product investigation and remediation recommendations

Reported operating use

AI security alert investigation: Panther example

Panther · Security monitoring

Alert triage, query-based investigation and contextual security records

Reported operating use

AI month-end accruals: Campfire example

Campfire · Accounting and financial operations

Month-end accrual analysis, financial queries, code-executed calculations and close-checklist integration

Reported operating use

AI ad campaign management: Advolve example

Advolve · Digital marketing operations

Generate creative, configure and deploy advertising campaigns and allocate budgets across platforms

Reported operating use

AI support request routing: Assembled example

Assembled · Customer support operations

Contextualize support requests, take policy-bound actions and route exceptions between AI and human agents

Reported operating use

AI refund eligibility: Decagon example

Decagon · Customer service operations

Determine refund eligibility, execute payment-system refunds and resolve support requests

Reported operating use

AI threat investigation response: Sophos example

Sophos · Cybersecurity managed services

Threat investigation, response planning and bounded execution

Reported operating use

AI talent market research: Oracle example

Oracle · Enterprise software / internal business operations

Talent-market research and cross-system business analysis

Reported operating use

AI customer service actions: Intercom example

Intercom · Customer-service software

Refunds, account changes, subscription updates and troubleshooting

Limited published evidence

AI sales deal briefs: Rippling example

Rippling · HR/finance software / internal sales

Sales opportunity research, Gong-call synthesis and Slack deal briefs

Limited published evidence

AI lead follow-up dashboard: Zapier example

Zapier · Automation software / revenue operations

Lead follow-up coverage and weekly executive dashboard

Limited published evidence

AI launch readiness checks: RingCentral example

RingCentral · Enterprise communications / product operations

Monthly launch readiness checks across product and go-to-market work

Reported operating use

AI HR service desk: IBM example

IBM · Enterprise HR

Employee transfers, letters, leave and HR escalation

Reported operating use

AI sales email CRM: Anthropic example

Anthropic · Sales and customer operations

Sales email drafting, CRM coordination and pipeline visibility

Reported operating use

AI legal intake review: Anthropic example

Anthropic · Legal and policy

Legal intake, risk scanning and public-copy review

Reported operating use

AI candidate sourcing: Anthropic example

Anthropic · Recruiting and people operations

Candidate sourcing, application tracking and recruiting analysis

Reported operating use

AI purchase request review: Anthropic example

Anthropic · Finance and procurement operations

Purchase-request review

Reported operating use

AI model porting and optimization: Deepgram example

Deepgram and AWS Forward Deployed Engineering · Software engineering

Agent-assisted model porting and inference optimization

Reported operating use

AI cloud incident investigation: Eon example

Eon · Software and cloud operations

Permission-bound incident investigation across cloud tools

Reported operating use

AI vulnerability patch verification: PHP security team example

PHP Foundation and PHP security team · Software engineering and security

Validate vulnerability reports and verify candidate patches

Reported operating use

AI test failure triage: Rescale example

Rescale · Software engineering and QA

Classify failed tests and prepare engineer-reviewed remediation reports

Reported operating use

AI welcome email workflow: Vetano example

Vetano · Revenue operations and customer onboarding

Revise account-welcome workflows with test-email approval

Reported operating use

AI agent containment testing: OpenAI example

OpenAI · AI infrastructure and security

Test agent containment and verify security repairs

Reported operating use

AI vulnerability repair: Google example

Google · Software engineering and security

Find vulnerabilities and prepare verified patches for human review

Limited published evidence

AI vulnerability review: Cloudflare example

Cloudflare · Application security

Investigate vulnerabilities and prepare customer-reviewed defenses

Reported operating use

AI cross-repo security review: CodeRabbit example

CodeRabbit · Software engineering and application security

Investigate security findings across linked code repositories

Limited published evidence

AI network config review: Microsoft Digital example

Microsoft Digital · Network engineering

Prepare and compare network configuration changes

Reported operating use

AI IT service requests: Redpanda example

Unnamed enterprise customer reported by Redpanda · IT service management

Prepare IT service requests in Teams while preserving employee identity

Reported operating use

AI engineering agent coordination: Deel example

Deel · Software engineering and QA

Coordinate engineering changes, code review and browser QA from Slack or Jira

Reported operating use

AI incident investigation: InEight example

InEight · Software operations and reliability engineering

Investigate incidents across telemetry, code and deployment records

Limited published evidence

AI startup finance model dashboards: Alex Lieberman example

Unnamed startup (reported by Alex Lieberman) · Startup finance, customer success and HR

Prepare a financial model, customer dashboards, QBR materials and compensation scenarios

Source accounts: @businessbarista

Limited published evidence

AI security questionnaire: Box example

Box product demonstration · Security review and sales operations

Answer a security questionnaire from approved policies and route unsupported claims for review

Source accounts: @Box, @levie

Limited published evidence

AI RFP contract agent experiments: Box example

Box internal experiments · Sales, legal operations and engineering

Draft RFP responses, extract contract data, fix bugs and update SDKs

Source accounts: @levie

Reported operating use

AI synthetic evaluation: Microsoft example

Microsoft · AI engineering and evaluation

Generate synthetic enterprise workspaces and grounded evaluation questions