AI workflow examples for Banking and Insurance

Reported operating use

AI M&A deal sourcing diligence: OffDeal example

OffDeal · Investment banking and M&A advisory

Buyer sourcing, deal coordination, diligence and banker materials

Limited published evidence

AI fraud risk review: Inscribe example

Inscribe · Financial risk and fraud operations

Review application documents, verify applicant details, assess transaction risk and produce an auditable risk report

Reported operating use

AI insurance claims intake: DXC Technology example

DXC Technology · Insurance operations

Claims intake, document structuring, rule-bound decisions and authorized human review

Limited published evidence

AI claims escalation investigation: Oscar Health example

Oscar Health · Health insurance

Claims-trace investigation for escalations; related clinical-record encounter interpretation

Reported operating use

AI personal budgeting: Starling Bank example

Starling Bank · Retail banking

Personal budgeting, savings goals and bill organization

Reported operating use

AI mortgage self-service: Rocket Companies example

Rocket Companies · Mortgage finance

Mortgage origination/servicing self-service and banker handoff

Reported operating use

AI investment memo review: Terminal X example

Terminal X · Finance

Investment memo preparation and review against a firm's mandate

Limited published evidence

AI commercial loan process: Customers Bank example

Customers Bank · Commercial banking

Expand an AI-assisted commercial loan process

Limited published evidence

AI auto-insurance claim recommendation: Jerry Liu example

Jerry Liu and LlamaIndex instructional example · Insurance

Prepare an auto-insurance claim recommendation from policy documents

Source accounts: @jerryjliu0, @llama_index

Limited published evidence

AI after-hours insurance intake: Ken Reiners example

Ken Reiners insurance-intake recipe (agency hypothetical) · Insurance

Prepare after-hours insurance-service intake and draft acknowledgments for licensed review

Source accounts: @Ken_LinkWell