Reimagine grid operations, field dispatch, and asset reliability.
Three roles in energy ops, where people and AI work together
Field service dispatch
Responsibilities to review
- Read work order and asset location
- Match technician skills and availability
- Pull prior service history
- Draft dispatch with route and ETA
Illustrative workflow responsibilities. Confirm the tools, data, human decisions and review criteria for your work.
AI reads the work order, asset location, technician skills and availability, prior service history. Drafts the dispatch with route and ETA. Coordinator reviews exceptions (storm response, regulatory escalations).
Grid operations
Responsibilities to review
- Read SCADA telemetry and weather data
- Cross-reference demand forecasts
- Pull prior similar anomalies
- Draft response plan with switching orders
Illustrative workflow responsibilities. Confirm the tools, data, human decisions and review criteria for your work.
AI reads SCADA telemetry, weather data, demand forecasts, prior anomalies. Drafts the response plan with switching orders pre-validated. Operator reviews and authorizes the action.
Asset reliability
Responsibilities to review
- Read condition monitoring data
- Review prior failure modes
- Pull similar-asset history across the fleet
- Draft reliability assessment with prioritized actions
Illustrative workflow responsibilities. Confirm the tools, data, human decisions and review criteria for your work.
AI reads condition monitoring data, prior failure modes, similar-asset history across the fleet. Drafts the reliability assessment with prioritized actions. Engineer reviews the trade-offs.
Reference workflows to adapt to your organization
Explore these reference workflows and adapt one to your organization. See a proposed division of work between people and agents, with decisions, responsibilities and handoffs. Task Intelligence provides the detail behind the redesign.
Maintenance (Preventive/Predictive)
Energy is asset-heavy: turbines, transformers, pipelines, substations. The redesign engine shows where predictive agents replace fixed-schedule inspection and where the field crew still owns the judgment call.
Source-to-Pay
Long-lead-time equipment, regulated procurement, supplier qualification. The redesign collapses vendor qualification + PO creation + three-way match into a tighter agent-native loop.
Security Operations
OT/IT convergence makes grid cyber a critical workflow. See how the redesign produces a real-time threat assessment agent over SCADA + IT telemetry.
Incident Management
When a substation drops or a feeder breaks, the incident workflow runs. See how 10 tasks compress into 7 with two new agent-led guardrails (continuous monitoring + audit logging).
Prepare your workforce for the redesigned work.
Your workforce brings people and AI agents together. Workflows define how they share the work. Define what agents do, who reviews their output, and when they hand work back. Use Task Intelligence to understand the tasks within each step, then prepare your people to build and run the new version through simulations, hands-on projects and skill validation. Revisit affected responsibilities and readiness when the work changes.
Task evidence within energy workflows
These research inputs include vendor and source-reported software capabilities, product features and descriptions of work. The stored classifications in this selection contain 369 source examples for AI support and 505 for automation. They are not validated workflow outcomes or proof of agent performance. Task Intelligence helps examine the work in context; review each example against your responsibilities, controls and exceptions before using it in a redesign. The first 5 AI-support examples are below.
505 source examples classified for automation›
How we work with energy operators
Co-sponsored model. COO, VP Field Ops, Chief Reliability Officer, CTO plus your transformation office in the room. The 6 to 8 week AI Bootcamp prepares people for agreed workflow responsibilities through simulations and assessments. Transformation Engagement scales across the operating model, same OT/SCADA, same NERC/FERC envelope.
Want an energy-specific walkthrough?
20 minutes. We pull your top three task patterns from the dataset and show you the redesign live, with your role mix and your reliability frame.
Book a time